User Guide
Complete step-by-step instructions for secure data erasure using MASAMUNE Erasure
Quick Start Guide
Mobile Edition
- 1Connect DevicesConnect up to 40 mobile devices via USB
- 2Device RecognitionAutomatic device detection and model identification
- 3Select Erasure MethodChoose standard, fast, or thorough erasure
- 4Start ErasureBegin parallel processing of all connected devices
- 5Generate CertificateReceive NFT-based erasure certificate
Storage Edition
- 1Connect StorageConnect HDDs, SSDs, or servers
- 2Storage DetectionAutomatic storage type and capacity detection
- 3Select StandardChoose DoD, NIST, or custom erasure standard
- 4Execute ErasureStart secure overwriting process
- 5Verification & ReportComplete verification and generate audit report
Mobile Edition Detailed Instructions
📱 Device Connection & Setup
Supported Connection Methods
- • USB-A: Standard Android devices
- • Lightning: iPhone, iPad (older models)
- • USB-C: Latest iPhone 15 series, modern Android
- • Micro-USB: Legacy Android devices
Connection Tips
- • Use high-quality original or certified cables
- • Ensure stable power supply for all devices
- • Enable USB debugging on Android devices
- • Trust computer connection on iOS devices
⚙️ Erasure Configuration
Erasure Method Selection
Standard (Recommended)
DoD 5220.22-M compliant 3-pass erasure. Best balance of security and speed.
Fast
Single-pass erasure for high-volume processing. Suitable for non-sensitive data.
Thorough
35-pass Gutmann method for maximum security. Use for highly sensitive data.
Additional Options
- • Network Check: Verify carrier unlock status
- • Battery Health: Check battery condition before erasure
- • Physical Inspection: Document device condition
- • Custom Labels: Add batch numbers or identifiers
Storage Edition Detailed Instructions
💾 Storage Device Preparation
Supported Storage Types
- • HDD: Traditional hard disk drives
- • SSD: Solid state drives (SATA, NVMe)
- • Hybrid: SSHD hybrid drives
- • Enterprise: Server-grade storage arrays
Connection Interfaces
- • SATA: Most common interface
- • NVMe: High-speed M.2 drives
- • USB: External storage devices
- • Network: Remote server erasure
🔧 Erasure Standards Configuration
| Standard | Passes | Best For | Compliance |
|---|---|---|---|
| DoD 5220.22-M | 3 | Government, Enterprise | US DoD |
| NIST SP 800-88 | 1 | Modern SSDs | NIST |
| Gutmann | 35 | Maximum Security | Academic |
| Custom | 1-99 | Specific Requirements | User-defined |
Troubleshooting
🔧 Common Issues
Device Not Recognized
Check cable connection, enable USB debugging, trust computer connection
Erasure Failed
Verify device unlock status, check for hardware issues, retry with different method
Slow Performance
Ensure adequate power supply, close unnecessary applications, check system resources
Certificate Generation Error
Check internet connection, verify account permissions, retry generation
📞 Support Resources
Documentation
Comprehensive technical documentation and API references
Video Tutorials
Step-by-step video guides for common procedures
Technical Support
24/7 technical support via phone, email, or chat
Training Programs
Professional training and certification programs
Best Practices
📋 Before Erasure
- • Verify device functionality and condition
- • Document serial numbers and identifiers
- • Check for network carrier restrictions
- • Ensure adequate workspace and power supply
- • Backup important configuration data if needed
✅ After Erasure
- • Verify erasure completion status
- • Generate and store erasure certificates
- • Update inventory management systems
- • Perform functional testing if required
- • Archive audit logs for compliance
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